- Titel
- Autonomous District Shuttles for Last-Mile Delivery: Acceptance, Public Requirements, and Their Role in Urban Development
- Zitierfähige Url:
- https://nbn-resolving.org/urn:nbn:de:bsz:ch1-qucosa2-1024916
- Konferenz
- 9th Humanist Virtual Centre of Excellence Conference 2025. Chemnitz, 27.-29. August 2025
- Quellenangabe
- The 9th HUMANIST Conference - Virtual Centre of Excellence - Chemnitz, Germany 27–29 August 2025
- DOI
- https://doi.org/10.60687/2026-0043
- Abstract (EN)
- This study investigates public expectations and requirements for the acceptance of autonomous neighbourhood shuttles (AQ shuttles) in public road transport in Germany as part of the AQ shuttle project of the University of Applied Sciences and the City of Bielefeld. Within the project, AQ shuttles are deployed as an innovative solution for last-mile goods delivery and to validate novel mobility solutions. To this end, accompanying economic psychology research explores attitudes and expectations concerning urban development, mobility behaviour, and the role of AQ shuttles. A mixed-method approach was chosen, consisting of a qualitative focus group study, a quantitative survey and a pilot study. This paper focuses on the results of qualitative focus groups (n=18), which aimed to explore participants’ perceptions, opinions, perceived potentials, and concerns regarding AQ shuttles and to understand the different perspectives regarding their needs and mobility choices. The results show that tram was the mode of transport most frequently mentioned by the participants and is used most frequently by people living in city districts. Furthermore, a multi-factorial model illustrates that transport mode choice is influenced by factors such as flexibility, weather conditions, costs, environmental awareness, and infrastructure. Perceived potentials of the AQ-Shuttles, such as their use for people with limited mobility to promote autonomy or the usefulness of autonomous transport from goods to the front door, were particularly emphasised by participants. However, the results also show that safety concerns such as ‘vandalism’ or ‘obstacle detection’, feasibility concerns such as ‘integrity of the goods’ and social concerns such as ‘successful communication’, ‘promotion of convenience tendencies’ and ‘loss of jobs’ are particularly present risks for consumers when it comes to the use of AQ shuttles. The focus group insights offer essential input for shaping the subsequent quantitative survey, particularly in refining research questions and hypotheses.
- Freie Schlagwörter (EN)
- Autonomous Neighbourhood Shuttles, Last-mile Delivery, Innovative Mobility Concepts, Acceptance, Public Requirements, Neighbourhood Development
- Klassifikation (DDC)
- 158
- Normschlagwörter (GND)
- Autonomes Fahrzeug, Letzte Meile, Lieferung, Akzeptanz, Nachbarschaft
- Herausgeber (Institution)
- Technische Universität Chemnitz, Chemnitz
- Version / Begutachtungsstatus
- publizierte Version / Verlagsversion
- URN Qucosa
- urn:nbn:de:bsz:ch1-qucosa2-1024916
- Veröffentlichungsdatum Qucosa
- 24.02.2026
- Dokumenttyp
- Konferenzbeitrag
- Sprache des Dokumentes
- Englisch
- Lizenz / Rechtehinweis
CC BY-SA 4.0